STP Unit 2: Communication
August 9 @ 9:00 am – August 23 @ 2:30 pm ET
Classes are held Saturdays, August 9, 16, 23
9 AM – 2:30 PM ET | 6 AM – 11:30 AM PT
AGC Member Pricing
$875.00Non-Member Pricing
$1,125.00About the Course
Communication: The Key to Project Success
Effective communication is vital to the success of any construction project. The Communication unit in AGC’s Supervisory Training Program, 10th edition focuses on the essential skills needed to ensure clear, concise, and impactful communication across all levels of your project team. The highly collaborative virtual program provides instruction via Zoom and is best suited for anyone on a construction jobsite in a supervisory role – from the new supervisor or foreman to the experienced superintendent who is looking to become a more effective manager of people, time, equipment and materials.
Importance of Communication: Learn why communication is critical in construction and how it impacts project outcomes. Understand the various forms of communication and their appropriate use in different scenarios.
- Best Practices for Effective Communication: Discover techniques for clear and effective communication with team members, clients, and stakeholders. Learn how to avoid common pitfalls and enhance your ability to convey information accurately and efficiently.
- Collaboration and Teamwork: Explore strategies to foster a collaborative environment where all team members feel heard and valued. Understand how to navigate and resolve conflicts, ensuring a smooth and productive workflow.
This course is 1 of 6 units in the newly updated Supervisory Training Program (STP); a construction-specific training curriculum developed, updated and field-tested by and for contractors. Supervisory skill—or the lack of it—directly affects every company’s bottom line. You make your money in the field, and STP can help you improve your organization’s bottom line.
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Topics Addressed
- Lesson 1: Elements of Communication
- Lesson 2: Written Communication
- Lesson 3: Effective Communication
- Lesson 4: Listening
- Lesson 5: Persuasion, Negotiation, and Difficult Conversations
- Lesson 6: Meetings and Presentations
Cancellation Policy: A full refund will be given to cancellations made 14 calendar days prior to the class kick-off. After such time, no refunds will be given. Replacements are acceptable and must be submitted via email to meetings[@]agc.org.
Transfer Policy: All transfers must be to courses starting within 90 days of the original course start date. Send transfer requests to meetings[@]agc.org.
AGC reserves the right to cancel programs up to 10 days prior to the start date if a minimum number of attendees is not met.
Questions? Email us at education[@]agc.org
After completing the course, AGC Edge students receive a Certificate of Completion and a digital badge to share.
Technology and Participation:
For the classroom:
For participation:
- Please have Zoom downloaded.
- Computer with dual monitor preferred.
- Laptop is good with a separate tablet to access their etextbook.
- Tablet or phone is ok with hardcopy textbook
- Two mobile devices ok – one for the meeting and one for the etextbook
- Camera, either built in or added on and ready to stream to the classroom.
- Headphones or earbuds with microphones are preferred
- Computer/device mic and speakers are ok if in private, quiet room.
- Each student should be on their own computer/laptop/tablet, if possible.
Meet Your Course Instructor:
Paul Flentge
CSP, CHST, GAC
Paul has been a Chicago area construction industry member for over 30 years. Paul began his career as a carpenter and expanded through site supervision and project superintendent. His experience includes general building, safety management, leadership, and training. He served as a superintendent and Safety Director at Pepper Construction for more than 18 years. Paul currently provides safety management and supervisory consulting services to the construction industry.
